Group Systems Integration Engineer

Sonardyne are seeking a strongly motivated, professional engineer to lead integration and support activities focussed on Group integrated products primarily from Sonardyne, EIVA and Voyis, but extending to others in the future.  You will create support networks within each operating companies Technology Services divisions and be the focal point for integration, commissioning, training and demonstration of strategic Group integrations.

The Role

• Be the focal point for strategic Group system integrations and operations utilising supplied sensing, software and testing platforms in both the subsea and surface vehicle sectors.
• Attend customer and internal integration sites, leading integration, commissioning, training, demonstrations and industry/marketing activities as necessary.
• Develop a support network for Group integrated solutions with Applications and Support operatives within the sister companies, enabling long duration support activities to be undertaken with remote support provided.
• Provide onshore hardware, software and survey operational support to core business and internal customers by responding to email/telephone support calls. This would involve both reactive and proactive support. Reactive support would involve dealing with immediate problems encountered by customers, solving the problems as the expert in the specific integrated system along with escalating to the appropriate Sonardyne, EIVA & Voyis personnel as necessary. Proactive support would involve understanding customer’s requirements, reviewing their current systems identifying deficiencies and recommending improvements.
• Demonstrable experienced in a range of underwater survey and inspection systems including positioning, communication, navigation/INS and imaging solutions. Experience in 3D reconstructed point cloud data from sonar and imaging systems is highly desirable.
• Be experienced in leading offshore survey operations at a Party Chief and/or Senior Survey Engineer level, including, project management, reporting and data delivery activities.
• To provide offshore equipment and survey support to customers, either as an INS / acoustic operator and/or supporting EIVA and Voyis related systems in a problem solving capacity. This would involve advice and guidance regarding operational procedures, vessel visits/direct support of customer operations, explanation of findings and liaison with Covelya group companies Senior Engineers and Surveyors to ensure maximum levels of customer satisfaction.
• To produce a wide variety of written reports including the results of site visits / testing, details of customer visits, technical guidance notes, training materials and to aid Covelya group companies Senior Engineers and Surveyors in the development of workshops and white papers.•
• To enhance the reputation and profile of Operating Companies, promoting the Covelya company name, brand and capabilities through supporting at scheduled marketing activities, contacts with trade organisations and active participation in industry/market related events including contributions to publications and presentation of conference papers etc
• To keep up to date with the in-house technology and product advances, commercial processes/procedures and Company structure/initiatives to ensure knowledgeable discussion with customers and enable efficient progressing of operational issues.
• To establish and maintain strong working relationships with internal staff across the international regional offices and Covelya group, Systems Test, Engineering, Business Development, Direct Sales, Training and Customer Support promoting a collaborative working style.
• To communicate feedback to Covelya group company departments such as the Engineering Department, Software Development and Global Business Managers. This would cover operational system problems, product/system refinements and potential business opportunities gleaned through direct contact with customers during learning events and onshore/offshore activities.

Knowledge Skills and Experience

• Experience of providing first line technical support in either survey or offshore related engineering environment.
• Experience in delivering Offshore Survey and Inspection projects at a Senior level
• Ability of developing and generating written technical support material, white papers, reports etc.
• Technical curiosity and strong history of problem solving