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Sprint-Nav Mini troubleshooting information

04 April 2023

For SPRINT-Nav Mini troubleshooting, refer to the Sprint-Nav Mini user manual.  If the troubleshooting information listed in the user manual has not resolved your issue, please provide the following information to Sonardyne Customer Support.

  1. Sprint-Nav Mini serial number.
  2. Sprint-Nav Mini firmware version.
  3. Detailed information of your issue including a timeline and any troubleshooting steps already completed.
  4. Log files when the issue was reported. Please use the Retrieving Data procedure listed in the Sprint-Nav Mini user manual.
  5. Configuration file. Please use the Configuration File Information procedure listed in the Sprint-Nav Mini user manual.

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