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Senior Export Sales Administrator

Competitive Permanent Blackbushe, Yateley, Hampshire Closing date: 30/09/2021

From the Mariana Trench, the deepest point on earth, to surging shorelines and anywhere in-between, we make the impossible possible through our continuous passion for innovation. That innovation comes from our greatest asset: our people.

Our people design, engineer and manufacture technologies that are enabling our customers to discover, navigate, measure, detect and communicate in the toughest environment on earth: Our oceans.

We’ve been actively developing the technology to make the oceans accessible for nearly 50 years and we’re only just getting started…

Our people design, engineer and manufacture technologies that are enabling our customers to discover, navigate, measure, detect and communicate in the toughest environment on earth: Our oceans.

We’ve been actively developing the technology to make the oceans accessible for nearly 50 years and we’re only just getting started…

Who are we looking for?

We are looking for a Senior Export Sales Administrator to manage product orders and custom project orders for the complete range of Sonardyne equipment, through the acknowledgement of orders received, applying for Export licences, liaison over delivery dates and organisation of worldwide shipments, ensuring all activities are undertaken to maximise levels of customer satisfaction and in strict compliance with export and other shipping regulations.

Your responsibilities:

  • To progress purchase orders / contracts from customers, matching to any existing quotes, inputting to the Company ERP system, ensuring all internal vetting processes are completed and any export control requirements highlighted prior to confirming acceptance of the order.
  • To liaise with the Engineering/Project team regarding more complex customer orders, to ensure all aspects of the products are accurately reflected in the production/ordering process
  • To attend regular meetings on all Project orders to ensure the project plan is being adhered to and update the customer of any changes as necessary.
  • To apply for export licences, including Standard Individual Export Licences (SIELs) and Open Individual Export Licences (OIELs) for both Dual Use and Military Goods. Ensure the correct use of Open General Export Licences (OGELs) and apply for Control List Classifications for new products. This will involve identifying the correct documentation, liaising directly with the appropriate internal and external parties and submitting the application through SPIRE, the Export Control Organisation’s online export licensing system.
  • To apply for re-export licence applications from the US Department of Commerce. This will encompass identifying the correct documentation, liaising directly with the appropriate internal and external parties and submitting the application through SNAP-R, the Department of Commerce’s online export licensing system.
  • To coordinate optimal despatch dates with the Production Planning team.
  • To monitor delivery schedules and ensure the Production plans will achieve committed dates, where this is not possible, advising the external customer, internal sales and Projects Team, if appropriate, in sensitive customer situations, that alteration of despatch dates are necessary.
  • To accurately maintain the database of products, showing which products require an export licence and the correct Control List Classification, and liaising with the Engineering department to obtain the information, as required.
  • To manage the shipment of equipment to customers across the world, establishing priorities with the internal packing team and liaising with external couriers/freight forwarders, ensuring comprehensive accompanying documentation, strict adherence to export licence regulations/VAT regulations and any drivers handling Company equipment are fully qualified/certificated to handle hazardous goods when required.

The ideal candidate will have the following skills, knowledge and experience:

Essential:

  • Familiarity with ERP and Customer Relationship Management (CRM) systems
  • Sales order processing experience
  • Up-to-date knowledge of applying for export licences
  • IT literate (Microsoft Office Suite)
  • Educated to A level standard or equivalent, preferably having studied a Business-related qualification

Desirable:

  • Experience of handling project / custom purchase orders
Ready to join our energetic, forward thinking team…?
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