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Receptionist

Competitive Permanent Blackbushe, Yateley, Hampshire Closing date: 31/10/2021

From the Mariana Trench, the deepest point on earth, to surging shorelines and anywhere in-between, we make the impossible possible through our continuous passion for innovation. That innovation comes from our greatest asset: our people.

Our people design, engineer and manufacture technologies that are enabling our customers to discover, navigate, measure, detect and communicate in the toughest environment on earth: Our oceans.

We’ve been actively developing the technology to make the oceans accessible for nearly 50 years and we’re only just getting started…

Our people design, engineer and manufacture technologies that are enabling our customers to discover, navigate, measure, detect and communicate in the toughest environment on earth: Our oceans.

We’ve been actively developing the technology to make the oceans accessible for nearly 50 years and we’re only just getting started…

Who are we looking for?

We are looking for a receptionist to deliver an effective and efficient Reception service at all times to visitors, callers and employees and to consistently promote a professional image of the company. The job holder will continually exceed expectations by providing a first-class visitor/caller experience and delivering an efficient and effective Reception service at all times, whilst promoting a professional image of the company.

This position will be working Monday to Friday between 07:45 and 13:00.

Your responsibilities:

  • To provide a first-class experience to all Company visitors, through the initial welcome and assistance with completion of the signing in/out process (including Health & Safety information), awareness of relevant Company policies & practices, prompt announcement to host of arrival and help with general enquiries during the visit.
  • To receive and respond to all incoming calls in a timely and professional manner; diverting calls and taking messages where appropriate whilst ensuring accuracy of detail and prompt delivery.
  • To maintain a clean and tidy Reception area which is welcoming for visitors and promotes a positive first impression.
  • To manage the core administrative processes including ordering and stock control of office stationery including yearly ordering of diaries and one-off stationery requests, establishment and maintenance of filing systems including maintenance of up-to-date Corporate Register and the logging in/out of Company pool mobiles etc.
  • To coordinate the ordering of business cards for all Company offices worldwide, ensuring that personal information is up to date i.e. job titles, mobile phone numbers etc and that adequate stocks of business cards are held for day-to-day usage and at peak times for scheduled exhibitions and shows.
  • To manage efficient postal service processes for both incoming and outgoing mail; ensuring accurate records are kept, post is distributed in a timely manner, the supply of stamps is maintained and the franking machine is kept topped up with sufficient credit.
  • To review, develop and maintain written procedures detailing all core administrative processes and procedural requirements, in accordance with prevailing Quality standards.
  • To ensure a comprehensive handover is delivered to the other Receptionist on a daily basis.
  • To book the Board Room when required.
  • To regularly check the email quarantine system and release emails as appropriate.
  • To keep an accurate record of employees’ holiday requests and time in lieu records and file accordingly.
  • To create LAN/WiFi access for visitors when required.
  • Additional ad hoc tasks – administrative support to other departments.
  • Fax remittance advice notes and statements to customers regularly.
  • On an ad-hoc basis sort Purchase Orders.
  • Taxis – book upon request and ensure the company pays only when Reception are advised by department.
  • Lunches – take lunch orders for meetings, understand special dietary requirements and coordinate the booking and delivery of these.
  • Pro-actively ascertain refreshments required for important meetings (water, etc.)

The ideal candidate will have the following skills, knowledge and experience:

Essential:

  • Experience of working on a busy Reception
  • Excellent telephone technique
  • Ability to multi-task and remain calm under pressure
  • Ability to work well with others
  • Able to work on own initiative
  • Excellent communication skills
  • Experience of Microsoft Office desirable (Word, Excel, Outlook)
Ready to join our energetic, forward thinking team…?
Apply
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