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Support > Emergency Helpline
- Non-Emergency Email Support
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- support@sonardyne.com
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- lbl.support@sonardyne.com
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24Hr Emergency Telephone Helpline: +44 (0) 1252 877600
Our 24 hour helpline is answered during normal office hours - 08:00 - 17:00 GMT. Outside of these hours, your call is automatically transferred to an agency who will log the details of your emergency and alert the appropriate Sonardyne personnel. Our aim is to ensure that emergency requests are dealt with immediately during office hours and are responded to within 30 minutes at all other time.
Please note that the helpline is for emergency use only. Should you require NON-EMERGENCY product support, please contact your nearest Sonardyne office Alternatively, email product support is available during normal office hours (08:00-17:00 GMT) via one of our dedicated product support groups. These are listed on the left-hand side of this page.